If a product sold by Woot comes with a warranty, the warranty will be listed in the product details. A manufacturer warranty supersedes a Woot warranty in all cases when a manufacturer warranty is available, so if you are seeking warranty coverage please make sure you’re pestering the right people. If the product is covered under a manufacturer warranty, contact Woot Member Services before or after purchase to get the details of the warranty and the manufacturer warranty contact information. If your product is covered under Woot’s limited warranty, read on for more information.
Woot, Inc. Limited Warranty
And we do mean “limited”
Look, both of us want the same things, right? Love. A sense of purpose A clean exchange of quality goods for money. But sometimes in this crazy world, things take a wrong turn. Products break. Tempers flare. Angry emails are composed and maybe even sent. So before it gets ugly and we both say things we regret, let’s just lay it all on the line right off the bat. Here’s what your Woot warranty does and does not get you.
What is covered: Any defect or malfunction in products sold with a Woot warranty.
What is not covered: Products sold on Woot with a manufacturer warranty, batteries, any problem that is caused by abuse or misuse of the product, or products described as “crap” or “crappy”. We think you knew that last one already, but it bears repeating.
For how long: 90 days (or the period posted in the product description, whichever is longer) from the date of purchase, or until human civilization is destroyed by marauding creatures from beneath the Earth’s crust, whichever comes first.
What Woot will do: Replace the product or, upon customer request or if a replacement is no longer available, refund the purchase price. Woot will also send positive vibes out to the cosmos on behalf of the purchaser, providing purchaser does not harsh our mellow.
How to Get Service: Contact Woot Member Services. If your product is covered under a Woot warranty, a Woot Member Services Representative will issue you an RMA number to return the product to Woot; you are responsible for shipping the product to Woot at your expense. Returned products must be received by Woot in the same condition as received by the customer.
WOOT DISCLAIMS ANY AND ALL IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. IF WOOT CANNOT LAWFULLY DISCLAIM IMPLIED WARRANTIES, ALL SUCH WARRANTIES ARE LIMITED IN DURATION TO THE DURATION OF THIS LIMITED WARRANTY. WOOT IS NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR CONDITION, OR UNDER ANY OTHER LEGAL THEORY. Some states do not allow the exclusion or limitation of incidental or consequential damages or exclusions or limitations on the duration of implied warranties or conditions, so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.